ROUNZ optician creates your glasses based on your prescription.
You will get RSL(ROUNZ Standard Lens) 1.60 high-index ASP lenses.
The lens production time takes 2-3 business days.
UV and blue light blocking features are included as default.
Non-prescription lens:
If no vision correction is needed, non-prescription lenses are used.
The lens production time takes 2-3 business days.
UV and blue light blocking features are included as default.
Shipping information:
Shipping cost: Free worldwide shipping on all products.
Delivery time: Lens processing takes 2-3 business days, and delivery through Postal service EMS takes approximately 5 business days (According to the policy of the U.S. Customs Authority, customs duties must be paid directly by the customer. Revised on August 25, 2025).
Additional time may be required to confirm orders due to time differences.
The average shipping time is around 10 days.
Exchange/Return Information:
Products with both non-prescription and prescription lenses are custom made. Therefore, they cannot be exchanged or refunded unless they are damaged or broken.
After-sales service information:
Only products purchased from ROUNZ can be serviced.
If the product is defective within one year, it will be serviced at no cost. In cases of product discontinuation or difficulty obtaining parts, service may not be possible.
If the customer's negligence caused the need for after-sales service, there will be a cost for the service. Service may not be possible in cases of product discontinuation or difficulty obtaining parts.
The service period is usually 2-3 weeks, and for imported products, it may take 3-4 weeks. The cost and repair period for after-sales service will be informed in advance.
