ROUNZ's Terms of Use
Terms and Conditions of Membership for the online shopping mall, 『ROUNZ Online Mall Co., Ltd.』. Article 1 (Purpose) The purpose of these Terms and Conditions is to stipulate the rights, obligations, and responsibilities of the online mall and the user in using the Internet-related services (hereinafter referred to as "services") provided by the ROUNZ Online Mall Co., Ltd. (hereinafter referred to as the "Mall") operated by ROUNZ Co., Ltd. (e-commerce business). ※[These Terms and Conditions shall also apply to e-commerce transactions using PC communication, wireless, etc. unless contrary to their nature.] Article 2 (Definitions) ① "Mall" refers to a virtual place of business established by ROUNZ Co., Ltd. to provide goods or services (hereinafter referred to as "Goods, etc.") to users, and is also used in the sense of a business operator who operates an online mall, using information and communication facilities such as computers to trade Goods, etc. ② "User" refers to members and non-members who access the "Mall" and receive the services provided by the "Mall" in accordance with these Terms and Conditions. ③ “Member” refers to a person who has registered as a Member of the 'Mall' and can continue to use the services provided by the 'Mall'. ④ “Non-Member” refers to a person who uses the services provided by the 'Mall' without registering as a Member. Article 3 (Statement, Explanation, and Amendment of Terms and Conditions, etc.) ① The "Mall" shall post the contents of these Terms and Conditions, the name of the Company and its representative, the address of the business location (including the address of the place where consumer complaints can be handled), telephone number, fax number, e-mail address, business registration number, e-commerce business notification number, and the person in charge of personal information protection on the initial service screen (front) of the ROUNZ Online Mall Co., Ltd. so that users can easily recognize them. However, the contents of the Terms and Conditions may be viewed by the user through the connection screen. ② The "Mall" shall seek confirmation from the user by providing a separate connection screen or pop-up screen so that the user can understand important contents such as subscription withdrawal, delivery responsibility, and refund conditions among the contents stipulated in the Terms and Conditions before the user agrees to the Terms and Conditions. ③ The "Mall" may amend these Terms and Conditions to the extent that it does not violate the relevant laws such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Electronic Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-Door Sales, and the Framework Act on Consumers. ④ If the "Mall" revises the Terms and Conditions, it shall specify the date of application and the reason for the revision and notify it on the initial screen of the Mall along with the current Terms and Conditions from 7 days before the date of application to the day before the date of application. However, if the Terms and Conditions are changed to the disadvantage of the user, it shall be notified with a grace period of at least 30 days in advance. In this case, the "Mall" shall clearly compare the contents before the revision and the contents after the revision and display them so that users can easily understand them. ⑤ If the "Mall" revises the Terms and Conditions, the revised Terms and Conditions shall apply only to contracts concluded after the effective date, and the provisions of the Terms and Conditions before the revision shall apply to contracts already concluded before that date. However, if a user who has already concluded a contract sends a notice to the 'Mall' within the notice period of the revised Terms and Conditions pursuant to Paragraph 3 and receives the consent of the 'Mall', the provisions of the revised Terms and Conditions shall apply. ⑥ Matters not provided for in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the "Guidelines for Consumer Protection in Electronic Commerce, etc." prescribed by the Fair Trade Commission, and related laws or practices. Article 4 (Provision and Modification of Services) ① The "Mall" shall perform the following tasks: 1. Providing information on goods or services and concluding purchase contracts; 2. Delivery of goods or services for which a purchase contract has been concluded; and 3. Other tasks prescribed by the 'Mall'. ② The "Mall" may change the contents of the goods or services to be provided under a contract to be concluded in the future, such as if the goods or services are out of stock or the technical specifications are changed. In this case, the contents of the changed goods or services and the date of provision shall be specified and immediately notified in the place where the contents of the current goods or services are posted. ③ If the "Mall" changes the contents of the service contracted with the user to provide for reasons such as out of stock of goods or changes in technical specifications, the reason shall be immediately notified to the user at the address where the user can be notified. ④ In the case of the preceding paragraph, the "Mall" shall compensate the user for any damages incurred by the user. However, this shall not apply if the 'Mall' proves that it has no intention or negligence. Article 5 (Interruption of Service) ① The 'Mall' may temporarily suspend the provision of the Service in the event of maintenance, inspection, replacement, or breakdown of information and communication facilities such as computers, or interruption of communication. ② The 'Mall' shall compensate for any damages suffered by the user or a third party due to the temporary suspension of the provision of the service due to the reason in Paragraph 1. However, this shall not apply if the 'Mall' proves that there is no intention or negligence. ③ If the service cannot be provided for reasons such as switching business items, abandonment of business, or integration between companies, the "Mall" shall notify the user in the manner set forth in Article 8 and compensate the consumer according to the conditions originally proposed by the "Mall". However, if the "Mall" does not notify the compensation criteria, the user's mileage or accumulated points shall be paid to the user in kind or cash equivalent to the value of the currency used in the "Mall". Article 6 (Membership Registration) ① The user applies for membership by filling in the membership information according to the registration form prescribed by the "Mall" and indicating that he/she agrees to these Terms and Conditions. ② The "Mall" shall register users who apply for membership as described in Paragraph (1) as Members unless they fall under any of the followings: 1. If the applicant has previously lost his/her membership pursuant to Article 7, Paragraph 3 of these Terms and Conditions; provided, however, that three years have elapsed since the loss of membership pursuant to Article 7, Paragraph 3 and the applicant has obtained the consent of the "Mall" to rejoin the membership. 2. If there are any falsehoods, omissions, or errors in the registration contents; or 3. If it is judged that the registration as a member is significantly hindered according to the technology of the 'Mall'. ③ The membership contract shall be established when the consent of the 'Mall' reaches the Member. ④ If there is a change in the information registered at the time of membership registration, the Member shall notify the "Mall" of the change by modifying the membership information within a reasonable period of time. Article 7 (Withdrawal of Membership and Disqualification) ① The Member may request to withdraw from membership at any time to the 'Mall', and the 'Mall' shall immediately process the withdrawal of membership. ② If a Member falls under any of the following reasons, the "Mall" may restrict or suspend membership: 1. If the Member registers false information when applying for membership; 2. Failure to pay the price of goods purchased using the "Mall" or other debts incurred by the Member in connection with the use of the "Mall" on the due date; 3. Threatening the order of e-commerce, such as interfering with the use of the "Mall" by others or stealing their information; or 4. Use of the "Mall" to engage in acts prohibited by laws or these Terms and Conditions or contrary to public order and morals. ③ After the "Mall" restricts or suspends the membership, if the same act is repeated more than twice or the reason is not corrected within 30 days, the "Mall" may disqualify the membership. ④ If the "Mall" disqualifies a Member, the Member's registration shall be canceled. In this case, the Member shall be notified and given a period of at least 30 days to explain his/her reasons before the membership registration is canceled. Article 8 (Notification to Members) ① When the "Mall" makes a notice to a Member, it may be made to the e-mail address specified by the Member in advance by agreement with the "Mall". ② In the case of notifications to unspecified Members, the "Mall" may substitute individual notifications by posting them on the bulletin board of the "Mall" for more than one week. However, individual notifications shall be made for matters that have a significant impact on the Member's transactions. Article 9 (Purchase Application) ① A user of the "Mall" shall apply for purchase on the "Mall" by the following or similar methods, and the "Mall" shall provide each of the following contents in an easy-to-understand manner when a user applies for purchase: 1. Search and selection of goods, etc.; 2. Input of the recipient's name, address, mobile phone number, delivery requests, etc.; 3. Confirmation of the contents of the Terms and Conditions, the services for which the right of withdrawal is limited, and the costs of shipping and installation fees; 4. Indication (e.g., mouse click) that the user agrees to these Terms and Conditions and confirms or denies the items in item 3. above; 5. Application for purchase of goods, etc., and confirmation thereof or consent to confirmation by the Mall; and 6. Selection of a payment method. ② If the "Mall" needs to provide or entrust the purchaser's personal information to a third party, the purchaser's consent shall be obtained at the time of the actual purchase application, and the consent shall not be obtained comprehensively in advance at the time of membership registration. At this time, the "Mall" shall specify the personal information items to be provided, the recipient, the purpose of using the personal information of the recipient, and the retention and use period to the purchaser. However, if there are other provisions in the relevant laws and regulations, such as in the case of entrusting personal information processing under Article 25 (1) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., it shall follow those provisions. Article 10 (Establishment of Contract) ① The "Mall" may not approve the purchase application as described in Article 9 if any of the following applies: However, in the case of concluding a contract with a minor, it shall be notified that the contract may be canceled by the minor or his/her legal representative if the consent of the legal representative is not obtained. 1. The application contains falsehoods, omissions, or errors; 2. If the minor purchases goods and services prohibited by the Youth Protection Act, such as tobacco or alcohol; or 3. If the "Mall" determines that approving the purchase application would significantly interfere with the technology of the "Mall". ② The contract shall be deemed to have been concluded when the "Mall's" consent reaches the user in the form of a receipt confirmation notice under Article 12 (1). ③ The "Mall's" intention to accept shall include information on the confirmation of the user's purchase application, the availability of sales, and the correction or cancellation of the purchase application. Article 11 (Payment Method) Payment for goods or services purchased from the "Mall" may be made by any of the following methods: However, the "Mall" may not collect any additional nominal fees on the price of goods or services for the user's payment method. 1. Bank transfers such as phone banking, internet banking, mail banking, etc.; 2. Various card payments such as prepaid cards, debit cards, credit cards, etc.; 3. Direct online deposit; 4. Payments by electronic money; 5. Payment upon receipt; 6. Payment by points provided by the "Mall" such as mileage; 7. Payment by gift certificates under contract with the "Mall" or recognized by the "Mall"; or 8. Payment by other electronic payment methods, etc. Article 12 (Notification of Confirmation of Receipt, Change and Cancellation of Purchase Application) ① The "Mall" shall send a receipt confirmation notice to the user when there is a purchase application from the user. ② A user who receives a receipt confirmation notice may request to change or cancel the purchase application immediately after receiving the receipt confirmation notice if there is a discrepancy in the expression of intention, and the "Mall" shall process the request without delay if there is a request from the user before delivery. However, if the payment has already been made, the provisions of Article 15 regarding withdrawal of subscription, etc. shall apply. Article 13 (Supply of Goods, etc.) ① Unless there is a separate agreement with the user regarding the timing of the supply of goods, etc., the "Mall" shall take other necessary measures such as customization, packaging, etc. so that the goods can be delivered within 7 days from the date the user makes a request. However, if the "Mall" has already received all or part of the payment for the Goods, it shall take action within 3 business days from the date of receipt of all or part of the payment. At this time, the "Mall" shall take appropriate measures so that the user can check the procedure and progress of the supply of goods, etc. ② The "Mall" shall specify the means of delivery, the person who bears the delivery cost by means, and the delivery period by means for the goods purchased by the user. If the 'Mall' exceeds the contractual delivery period, the 'Mall' shall compensate the user for the resulting damages. However, this shall not apply if the 'Mall' proves that there is no intentional or negligent behavior. Article 14 (Refund) If the "Mall" is unable to deliver or provide the goods that the user has applied to purchase for reasons such as out of stock, the "Mall" shall notify the user of the reason without delay, and if the payment for the goods is received in advance, the "Mall" shall refund the payment or take necessary measures for refund within 3 business days from the date of receipt. Article 15 (Withdrawal of Subscription, etc.) ① A user who has concluded a contract with the "Mall" for the purchase of goods, etc. may withdraw his/her subscription within 7 days from the date of receipt of a written document regarding the contents of the contract pursuant to Article 13, Paragraph 2 of the Act on Consumer Protection in Electronic Commerce, etc. (if the supply of goods, etc. is later than the date of receipt of the written document, it refers to the date on which the goods, etc. are supplied or the supply of goods, etc. begins). However, if the Act on Consumer Protection in Electronic Commerce, etc. provides otherwise regarding the withdrawal of a subscription, the provisions of the Act shall apply. ② When the user receives the goods, etc., he/she cannot return or exchange them in the case of 1 of the following subparagraphs: 1. If the goods, etc. are lost or damaged due to reasons responsible to the user; (however, if the user damages the packaging, etc. in order to check the contents of the goods, etc., he/she may withdraw the subscription.) 2. If the value of the goods, etc. is significantly reduced due to the user's use or partial consumption of the goods, etc.; 3. If the value of the goods, etc. has decreased significantly over time to the extent that resale is difficult; or 4. If the packaging of the original goods, etc. is damaged if it can be duplicated with goods, etc. with the same performance. ③ In the case of Paragraph 2, Items 2 through 4, the user's right to withdraw the subscription shall not be restricted if the "Mall" has not taken measures such as specifying the fact that the withdrawal of the subscription is restricted in advance in a place where the consumer can easily recognize it or providing a trial product. ④ Notwithstanding the provisions of Paragraphs 1 and 2, if the contents of the goods, etc. are different from the contents of the display or advertisement or are performed differently from the contract, the user may withdraw the subscription within 3 months from the date of supplying the goods, etc. and within 30 days from the date of knowing or being able to know the fact. Article 16 (Effect of Withdrawal of Subscription, etc.) ① If the "Mall" receives a return of goods, etc. from a user, the "Mall" shall refund the price of goods, etc. already paid within 3 business days. In this case, if the "Mall" delays the refund of goods, etc. to the user, the delayed interest is calculated by multiplying the delayed interest rate set forth in Article 21.2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc. shall be paid for the delayed period. ② In refunding the above payment, if the user has paid for the goods or services by payment method such as credit card or electronic money, the "Mall" shall request the business that provided the payment method to suspend or cancel the charge for the goods or services without delay. ③ In the case of withdrawal of subscription, the user shall bear the cost of returning the supplied goods. The "Mall" shall not charge penalties or damages to the user for withdrawing the subscription. However, if the contents of the goods, etc. are different from the contents of the display or advertisement, or if the subscription is withdrawn because it is performed differently from the contract, the cost of returning the goods, etc. shall be borne by the "Mall". ④ If the user bears the shipping cost when receiving the goods, etc., the "Mall" shall clearly indicate who bears the cost when withdrawing the subscription so that the user can easily understand. Article 17 (Personal Information Protection) ① When collecting personal information of users, the "Mall" shall collect the minimum amount of personal information to the extent necessary to provide services. ② The "Mall" shall not collect information necessary for the fulfillment of the purchase contract in advance when registering for membership. However, this shall not apply to the case of collecting minimum specific personal information in the event that identification is required prior to the purchase contract in order to fulfill the obligations under relevant laws and regulations. ③ The "Mall" shall notify the user of the purpose of collecting and using the user's personal information and obtain the user's consent. ④ The 'Mall' shall not use the collected personal information for any purpose other than the purpose of collection, and if a new purpose of use occurs or if the collected personal information is provided to a third party, the 'Mall' shall notify the user of the purpose at the stage of use and provision and obtain consent from the user. However, exceptions shall be made in cases where the relevant laws and regulations stipulate otherwise. ⑤ If the "Mall" is required to obtain the user's consent under Paragraphs 3 and 4, it must specify or notify the matters stipulated in Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, such as the identity of the person in charge of personal information protection (affiliation, name and phone number, and other contact information), the purpose of collecting and using the information, and the matters related to the provision of information to third parties (recipient, purpose of provision, and content of information to be provided) in advance, and the user may withdraw this consent at any time. ⑥ Users may request to view and correct their personal information held by the 'Mall' at any time, and the 'Mall' shall be obligated to take necessary measures without delay. If the user requests the correction of an error, the "Mall" shall not use the personal information until the error is corrected. ⑦ The "Mall" shall limit the number of persons who process the user's personal information to a minimum in order to protect personal information, and shall be responsible for all damages caused by the loss, theft, leakage, provision to a third party without consent, falsification, etc. of the user's personal information, including credit card, bank account, etc. ⑧ The "Mall" or a third party who has received personal information from the "Mall" shall destroy the personal information without delay when the purpose of collecting the personal information or the purpose of receiving the personal information is achieved. ⑨ The "Mall" shall not set the consent box for the collection, use, and provision of personal information as preselected. In addition, the "Mall" shall specifically specify the services that are restricted when the user refuses to consent to the collection, use, and provision of personal information, and shall not restrict or refuse to provide services such as membership based on the user's refusal to consent to the collection, use, and provision of personal information that is not a mandatory collection item. ⑩ In accordance with Article 29 of the Act on Promotion of Information and Communications Network Utilization and Information Protection and Article 16 of its Enforcement Decree, if there is no login history or purchase history for the past year, the "Mall" shall classify the member's account as a dormant account and manage it separately from other users' personal information. The "Mall" shall notify the relevant contents via e-mail at least 30 days before the date of classification of the dormant member. ※ For more information on personal information, please refer to the Privacy Policy. Article 18 (Obligations of the "Mall") ① The "Mall" shall not engage in any acts prohibited by laws and regulations or contrary to public order and morals, and shall do its best to provide goods and services continuously and stably in accordance with these Terms and Conditions. ② The "Mall" shall have a security system to protect users' personal information (including credit information) so that users can use the Internet service safely. ③ The "Mall" shall be responsible for compensating users for damages caused by unfair display and advertisement of goods or services in accordance with Article 3 of the Act on Fair Labeling and Advertising. ④ The "Mall" shall not send commercial e-mails for commercial purposes that the user does not want. Article 19 (Obligations for Member's ID and Password) ① Except in the case of Article 17, the Member shall be responsible for the management of his/her ID and password. ② Members shall not allow their ID and password to be used by a third party. ③ If a Member realizes that his/her ID and password have been stolen or are being used by a third party, he/she shall immediately notify the "Mall" and follow the instructions of the "Mall". Article 20 (Obligations of Users) Users shall not engage in the following acts: 1. Registration of false information in application or change; 2. Stealing information of others; 3. Change of information posted on the "Mall"; 4. Transmitting or posting information (computer programs, etc.) other than the information specified by the "Mall"; 5. Infringement of intellectual property rights such as copyrights of the "Mall" or other third parties; 6. Acts that damage the reputation or interfere with the business of the "Mall" or other third parties; or 7. Disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and morals on the Mall. Article 21 (Relationship between Connecting "Mall" and Connected "Mall") ① If the parent "mall" and the child "mall" are connected by hyperlink (e.g., the object of the hyperlink includes text, pictures, and videos), etc., the former is called the connecting "mall" (website) and the latter is called the connected "mall" (website). ② If the connecting "mall" specifies on the initial screen of the connecting "mall" or a pop-up screen at the time of connection that it does not assume warranty responsibility for transactions with users based on goods provided by the connected "mall" independently, the connecting "mall" shall not assume warranty responsibility for such transactions. Article 22 (Attribution of Copyright and Restriction of Use) ① Copyright and other intellectual property rights for works created by the 'Mall' shall belong to the 'Mall'. ② The user shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use the information obtained by using the "Mall" for commercial purposes or cause a third party to use the information to which the intellectual property rights belong to the "Mall" without the prior consent of the "Mall". ③ The "Mall" shall notify the user if it uses the copyright belonging to the user under the agreement. Article 23 (Dispute Resolution) ① The "Mall" shall establish and operate a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and compensate for the damage. ② The "Mall" shall prioritize the handling of complaints and opinions submitted by users. However, if it is difficult to process promptly, the "Mall" shall immediately notify the user of the reason and the processing schedule. ③ If a user applies for damage relief in connection with an e-commerce dispute between the "Mall" and the user, it may be subject to mediation by the Fair Trade Commission or a dispute mediation organization commissioned by the city or provincial governor. Article 24 (Jurisdiction and Governing Law) ① Litigation regarding e-commerce disputes between the "Mall" and the user shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the user's residence based on the user's address at the time of filing, or the district court having jurisdiction over the user's residence if there is no address. However, if the address or residence of the user is not clear at the time of filing, or if the user is a foreign resident, it shall be filed with the competent court under the Civil Procedure Act. ② Korean law shall apply to e-commerce lawsuits filed between the "Mall" and the user. Date of announcement: October 26, 2023 Date of enforcement: October 26, 2023